Terms of Service

EUDR Supplier Audit (“we”, “us”, or “our”) provides this website to provide information about our audit, certification and related services, and to allow users to submit applications, enquiries, complaints and appeals.

These Terms of Service govern your use of the EUDR Supplier Audit Thailand website and related online services. By using this website, you agree to use it in accordance with these Terms.

1. About This Website

This website is operated by:

Agrodominant Co., Ltd
Kasetsart University Alumni Association under the Royal Patronage,
3rd Floor, Room 307, 50 Phahonyothin Road, Lat Yao, Chatuchak, Bangkok 10900, Thailand
Email: agrodominant.th@gmail.com

The website provides information relating to EUDR supplier audit and certification-related activities, including applications, certificate information, complaints and appeals.

2. Use of the Website

You may use this website for lawful purposes and in accordance with these Terms.

You agree not to:

use the website for any unlawful or fraudulent purpose;
submit information that is knowingly false, misleading or materially incomplete;
attempt to gain unauthorised access to the website, its systems or related data;
interfere with the security, operation or availability of the website;
introduce malicious code, viruses or other harmful material;
use information obtained from the website in a way that violates applicable laws or the rights of others.

We reserve the right to restrict or suspend access to the website where reasonably necessary to protect the website, our systems, users or third parties.

3. Information Submitted by Users

Certain functions of this website allow you to submit information to us, including through:

Application & Quotation requests;
Complaint submissions;
Appeal submissions;
Contact enquiries; and
communications relating to audit or certification services.

You are responsible for ensuring that the information you provide is accurate and, where applicable, that you have the right or authority to provide any information or documents submitted to us.

Personal information submitted through the website will be handled in accordance with our Privacy Policy.

4. Audit and Certification Information

Information provided on this website concerning audits, certification activities, requirements or related processes is provided for general informational purposes.

The submission of an application or request does not by itself constitute approval, certification, accreditation or acceptance of any audit or certification status.

Any audit or certification decision will be made in accordance with the applicable procedures, requirements and assessment processes relevant to the service concerned.

5. Certificate Search

Where the website provides a certificate or certificate-holder search function, the information displayed is provided for reference purposes.

Users should not assume that information displayed through the certificate search constitutes a complete or legally binding representation of an organisation’s current status unless expressly stated otherwise.

We may update, correct, modify or remove certificate information when necessary.

6. Applications and Quotations

Submitting an Application & Quotation request through this website does not create a contract or guarantee that audit or certification services will be provided.

Any quotation, proposal, scope of work, service agreement or other contractual document issued to you will be subject to its own terms and conditions.

The information submitted through the application process may be used to assess your request and prepare an appropriate response or quotation.

7. Complaints and Appeals

The website may provide channels for submitting complaints and appeals relating to our services or audit and certification activities.

Complaints and appeals will be handled according to the applicable procedures and requirements of the relevant service or certification process.

Submitting a complaint or appeal through the website does not guarantee a particular outcome.

We may request additional information or supporting documents where reasonably necessary to review the matter.

8. Website Content

We make reasonable efforts to ensure that information published on this website is accurate and up to date.

However, information on the website may be changed, updated or removed from time to time without prior notice.

The content of this website is provided for general informational purposes and does not constitute legal advice or professional advice.

For information concerning the European Union Deforestation Regulation (EUDR), users should refer to the applicable legislation and official regulatory sources, including Regulation (EU) 2023/1115, as amended or replaced from time to time.

9. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, logos, images, designs and other materials, is owned by or used by us with appropriate rights or permission.

You may access and use the website for its intended purposes.

You may not reproduce, distribute, modify, publish, sell or commercially exploit website content without our prior written permission, except where permitted by applicable law.

10. Third-Party Websites

This website may contain links to third-party websites or services.

These links are provided for convenience or informational purposes only.

We do not control and are not responsible for the content, availability, security or privacy practices of third-party websites.

Your use of third-party websites is subject to the terms and policies of those websites.

11. Website Availability and Security

We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted or free from errors.

The website may occasionally be unavailable due to maintenance, technical issues, security measures or circumstances beyond our reasonable control.

You are responsible for maintaining appropriate security on the devices and connections you use to access the website.

12. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for losses or damages arising from:

temporary unavailability or interruption of the website;
errors or omissions in website content;
reliance on information provided for general informational purposes;
use of third-party websites or services; or
events outside our reasonable control.

Nothing in these Terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

13. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our services, website, legal requirements or business practices.

The updated version will be published on this page with a revised effective date.

Your continued use of the website after an updated version has been published constitutes use of the website under the updated Terms, to the extent permitted by applicable law.

14. Governing Law

These Terms shall be interpreted and applied in accordance with applicable laws and regulations.

Any dispute arising from or relating to the use of this website or these Terms shall be handled in accordance with the applicable legal and dispute-resolution requirements.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact: